Making Calls

It’s really easy to make calls with your USA Unlimited SIM! US Calls To make a call to a US number, simply dial 1 followed by the rest of the number. For example, to call our Mobell office in the USA (2127855800), dial 1, then 2127855800, then the CALL key: 12127855800   International Calls To […]

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Voicemail

Your voicemail service will be automatically set-up for you when you activate your SIM. To access your voicemail simply dial 123 from your SIM and follow the voice prompts. If you hear a “Please leave your message for….” announcement when you dial 123, interrupt the greeting by pressing “*”. You will then be prompted to […]

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Your Phone Number

Your SIM has a US phone number. Your phone number will be emailed to you as soon as your SIM is active. Unfortunately, we can’t issue your phone number to you in advance of activation. Callers from the US simply dial your number in local format.  Callers from the UK need to prefix your number […]

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Inserting your SIM Card

Your SIM is attached to your User Guide. You will need to remove the appropriate sized SIM for your handset from the larger plastic surround and insert it into your phone. Exactly how the SIM fits into your phone will depend on the phone you have, and you should consult your handset’s user guide for […]

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Setting up Cellular Data

To use Cellular Data, simply enable Data and Data Roaming on your handset. Normally, no further set-up is required, however on some handsets it may be necessary to enter the Access Point Name (APN) manually. The APN needs to be configured as follows: Name: Mobell APN: epc.t-mobile.com or fast.t-mobile.com Username and Password can be left […]

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