If your SIM/Phone has been lost or stolen, it is very important that you contact us immediately on +44 (0)1543 426999 to request disconnection of the service.

This number is available 24 hours a day, 7 days a week.

You are liable for all usage charges incurred until you notify us of the loss or theft.

Please DO NOT report your phone lost or stolen by email.

To ensure immediate deactivation always call +44 (0)1543 426999