Cellular Data

Your SIM gives you 1GB of FREE fast data to use in Europe. Additional data usage is billed to your credit card at just £10 per GB. To use data, simply enable Data and Data Roaming on your handset. Normally, no further set-up is required, however on some handsets it may be necessary to enter […]

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Making Calls

It’s really easy to make calls!  All you need to do is remember the same dialing procedure, which will work no matter where you are in the world. The + represents the international dial-out code for the country you are calling from.  Depending on your handset model, you get the + to appear in one […]

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SMS Text Messaging

Your SIM can send and receive SMS messsages worldwide. To send a text message, enter the phone number in exactly the same way as when you make a phone call (see Making Calls for more details): SMS Text Messaging Please note that text messaging cannot be expected to be 100% reliable. Text messages can be […]

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Voicemail

Your voicemail service will be automatically set-up for you when you activate your SIM. To access your voicemail simply dial 121 from your SIM and follow the voice prompts. When someone leaves you a voicemail message, you will receive a text message to notify you that you have a message waiting.

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Your Europe Plus Phone Number

Your SIM has a UK phone number. Your number will be emailed to you as soon as your SIM is active. Callers from the UK simply dial your number in local format, for example 07XXX XXXXXX. Callers from outside the UK simply prefix your number with the appropriate international dial out code. For example, callers […]

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Setting up Cellular Data

Your SIM gives you 1GB of FREE fast data to use in Europe.  Additional data usage is billed to your credit card at just £10 per GB. To use data, simply enable Data and Data Roaming on your handset.  Normally, no further set-up is required, however on some handsets it may be necessary to enter […]

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Inserting your SIM Card

Your SIM is attached to your User Guide. You will need to remove the appropriate sized SIM for your handset from the larger plastic surround and insert it into your phone. Exactly how the SIM fits into your phone will depend on the phone you have, and you should consult your handset’s user guide for […]

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